Privacy Statement

Privacy statement

Privacy statement
Erma Visuals VOF cares about your privacy and uses her best efforts to handle your data with care.
If you would like to know more about your rights in this matter, please read on.

Erma Visuals, registered with company number 09104623, qualifies as a controller for processing personal data
as set out in this privacy statement.

Personal data we process

We process your personal data as you use our services and products and/or because you provide us this information explicitly.
We only process personal data that are strictly necessary for fulfilling the agreement between us, like your name, address, place of residence, phone number,
email and date of birth.
Erma Visuals doesn’t process special categories of personal data.

Purpose and grounds to process personal data

We only process personal data for the performance of a contract to which you are a party and/or if you have given consent to the processing of your personal data.
You can withdraw this consent at any time by sending an email to

We process your personal data to:

– deliver our products and services;
– reach you by phone or email in case this is necessary to perform our contract with you;
– handle the payment of your order; and
– comply with a legal obligation to which we are subject, for example data we need for our tax declaration.

Automated decision-making

We don’t take any decisions solely based on the automated processing of personal data that has any consequences for
This involves decisions made by computer software, without human intervention.

Access to your personal data

We don’t share your personal data with third parties, unless necessary for fulfilling the agreement between us.
This relates to our IT service providers, carriers and payment partners.

The parties that are given access to your personal data, may only process this data to provide you a service on our behalf.
Some parties have access to data that is collected by cookies on our website.
You can read more about our cookie policy in the next paragraph and the privacy policy of those parties.
We never sell your data to third parties.


Cookies are small text files sent to and stored on your computer, tablet or
smart phone.
Some of these cookies are required for websites to function properly; others help to improve a website or enable to provide a better online experience.

We only use cookies for functional and analytical purposes.
These cookies are no intrusion to your privacy but are necessary for the operation of our website and your ease of use.
They make sure our website functions properly and remember your preferred settings.
Also, these cookies enable us to optimise our website.

More information about withdrawing or adjusting your consent, activating, deactivating and deleting cookies can be found in the help function of your internet browser.


We store all data on servers at data centres situated within the European Union.
To ensure appropriate security of your personal data we take all appropriate technical and organisational measures.
For instance, the information you provide is encrypted for transmission and is transmitted by a secure connection.

In case your personal data is transferred outside the European Union, for example by social media buttons, we ensure appropriate security of your privacy.
This means that a transfer of personal data only takes place to organisations in third countries or territories where the European Commission has decided that they ensure an adequate level of protection.

Retention period

We don’t keep your personal data any longer than necessary.
Afterwards your personal data is erased.
In this regard we apply a retention period of 10 years after your last order,
termination of our agreement or fulfilment of our agreement.

Your rights regarding the processing of your personal data

You have the right to obtain free access to your personal data that is processed and to receive a copy.
You also have the right to rectify, erase, restrict the processing or adjust your email preferences.
If you would like to exercise one or more of these rights, please let us know and contact us at
By email you can also give notice that you think your right to privacy overrides our grounds of processing.
In that event we will re-assess the situation.

If you contact us we may ask you for further information to confirm your identity.
This way we make sure that you are actually the person that contacts us.
We also follow this procedure in case of unclear requests.


We may revise and update this privacy statement.
On our website you will always find the latest version.
In case of more extensive changes we will provide a more prominent notice.
We will keep earlier versions of this privacy statement.
Evidently, we will not change your rights in this statement to your disadvantage, without your consent.

Questions/ complaints

If you have questions or complaints relating the processing of your personal data and our policy in this regard,
you can contact us at

If you’re unhappy about the way we handle your personal data you can contact the supervisory authority.
In the Netherlands this is the Autoriteit Persoonsgegevens.

Last updated: July 2018